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Department of Medicine

Residency Program

Residency Handbook

III. Clinic

Dr. Walton, Clinic Director

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Hours and Operation

 

Clinic starts at 1:00 PM, with a 15 minute lecture at the beginning, and then patients start at 1:20 PM. First year residents are to see 3-5 patients per afternoon spaced 30 minutes apart from 1:20 to 3:45 PM. Second year residents will see 4-6 patients per afternoon spaced 30 minutes apart from 1:20 to 3:45 pm. Third year residents will see at least 4 patients with no maximum scheduled 15 minutes apart for returns and 30 minutes for physicals.

The clinic is your opportunity to develop habits and learn how best to run (or not to run) an outpatient practice. Patients are to be treated respectfully. For example, do not talk about the patients in the hallway. Please discuss each patient in the chart room or at the nurse’s station. Professional behavior and dress is expected. Please dress up and look clean and neat for your patients and do not wear scrubs. The clinic is to be considered your personal office practice for the next three years.

Patients are expected to be on time for appointments. If a patient has not shown up after ˝ hour, we usually assume the patient is not coming to the appointment. There are circumstances when a patient will be late. You should make every effort to see your patients. However, when there are circumstances when you cannot do so, please discuss these situations with your attending. Patients with scheduled pain medications are required to sign a pain contract and will be seen on a regular basis for their refills. (Patients will be expected to abide by the pain contract and will be dismissed for failure to do so.)

 

 

Number of clinics expected

 

Residents are required to have 108 clinic sessions during their three year tenure. This is an average of 36 clinics a year. There is no clinic the day following night call or during the ICU rotation. Traditionally the R2 and R3 have not had clinic the day of call. You will be assigned to one day of clinic a week and a back-up day which will become your clinic day if you are post night call or on housestaff call as a senior resident. You can only make up clinic in the same week as the missed clinic, as the 108-week clinic requirement counts 2 clinics/week as one week. You will be responsible for keeping track of these clinic weeks. There are those in the 2nd and 3rd year that may need to have added clinic days when in the ICU.

Number of patients expected per clinic

 

  R1 – 3-5 patients/ session

  R2 – 4-6 patients/session

  R3 – > 4 patients/session

 

 

How to see patients

 

Please review the chart including lab and radiological studies, then see the patient, perform a history and physical. Next, list the diagnosis, differential diagnosis, conclusions and your recommendations. With this information in hand, check out to the attending. The next step is to explain your plan and any side effects to the patient either with the attending or individually, guide the patient to check-out, and complete  a progress note. The notes should be a complete SOAP note. Please update preventive care forms and medication lists.

Clinic is to run on a timely basis. Patients currently check-in at outpatient hospital registration and then come to the office. We make every effort to schedule people so that our clinic ends at 4:30PM. Please make sure to make every effort to stay on task so that we all can finish by 4:30 .

 

 

Checking out to the attending

 

For the first 6 months of residency, all first year residents must have the attending see every patient after their initial evaluation. Beyond 6 months, first year residents, must review each patient with the attending after the patient is seen and the attending will use his/her discretion about which patients to see. Second and third years are should discuss most cases with the attending. All patients with Medicare insurance must be discussed with and be seen by the attending.

 

 

Writing notes/dictation

 

Notes should be completed after seeing each patient. You may dictate the history and physical, but write the assessment and plan so the attending can see your thought process and conclusions.

 

 

Charts

 

Please come by clinic and check charts daily. You will each be assigned a nurse who will help you. If you are unable to do so, please have someone do it for you, but tell your nurse who is covering for you.

 

 

Procedures

 

We encourage procedures. This can be one of the most gratifying components of Internal Medicine. We can teach you many types of procedures including: joint injections, skin tag removal, skin biopsy, freezing seb. keratosis, toenail removal, and abscess I&D. There are several attendings that like procedures and are comfortable teaching them. If you would like to schedule a patient for a procedure and your attending is not comfortable with that particular procedure, you may meet the patient in clinic on another day. Please make sure the attending you request for supervision will be in clinic. We have a procedure tray for skin lesions and a liquid nitrogen canister. You will need to fill out a consent form and appropriate paperwork for any procedure.

 

 

Cross coverage when on vacation

 

You must arrange coverage when on vacation. You will need to inform the nurse supervisor, Claudia Adomat, in writing about who is your coverage person.

 

 

After hours and weekend coverage

 

The on call resident covers after hours phone calls including nights and weekends. The resident receiving phone calls is to fill out a patient phone call record with complaint and action taken. At the end of the call please give this record to the staff who will place it in the chart. There will be no narcotics given after hours. I would recommend that you limit phone call antibiotic use and encourage the patients to be seen the following day for outpatient type infections. If a patient sounds too sick to wait until the next day, he/she should be referred to the ER.

 

 

Signing off on labs, radiological studies, procedures

 

Every sheet of paper that goes in to the chart needs to be signed off with the action taken before being placed in the chart.

 

 

Clinic lectures

 

A short lecture/ question session will occur at the beginning of each clinic. You are expected to be present and on time. Occasionally, residents will present these lectures.

Billing

 

Part of your training should include how to bill. You may discuss this with your attending at the end of each visit.

 

 

Insurance

 

The clinic accepts the same insurances as the hospital. If you want a patient to follow-up with you after hospitalization, you may do so.

 

 

Patient Dismissal

 

Patients are expected to show up for appointments. You may dismiss patients who are “no shows” three times, those who abuse their pain contracts or those patients who are abusive to our staff. If there are other reasons you would like to dismiss a patient, you will need to discuss these with your attending. A letter will need to go to the patient by certified mail and the patient will be given 30 days to find a new physician. The clinic director needs to be informed of patient dismissals. Patients are encouraged to stay with the same physician, but are permitted to change physicians if a day is inconvenient for them.

 

Have fun learning!

The University of Tennessee Graduate School of Medicine Department of Medicine

1924 Alcoa Highway Box U-114
Knoxville, TN 37920
Phone (865) 305-9340
Fax (865) 305-6849


Resident Handbook

I. Professional Conduct
II. Rotations
III. Clinic
IV. Conferences
V. Evaluations
VI. Policies
VII. Miscellaneous
VIII. Faculty