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Department of Medicine - Knoxville

Residency Program

Curricula Area - Core Competency - Professionalism

Professionalism (2008)

 

A. Inpatient Medicine (General inpatient medicine, critical care medicine, specialty rotations)

Modeling/Mentoring by managing attending

Demonstrate respect and compassion for various cultures, ethnicity, and socioeconomic status

Demonstrate an awareness of ethical issues

Completion of duties in a timely manner

Round table discussions on topics such as medical ethics, marginalized patients

Initiation of EMR-based technology to provide sign outs on patients for continuity of care

 

B. Ambulatory Medicine (Ambulatory continuity clinic, specialty rotations, ambulatory medicine rotations)

Modeling/Mentoring by attending physician

Demonstrate respect and compassion for various cultures, ethnicity, and socioeconomic status

Demonstrate an awareness of ethical issues

Teaching and expectation of appropriate coding

Review and justification of appropriate pain medication use

Completion of duties in a timely manner

 

C. Being a Better Clinician

Ethics

Informed Consent

Hospital Documentation

 

D. Foundational Lecture Series

Didactic and interactive sessions are held semiannually

Behavior

Patient Safety

Risk Management

 

E. Emergency Medicine

Modeling/Mentoring by the managing attending

 

F. Didactic Session

Practice issues

Health law

Job application/contracts

Medical ethics small group discussion CCM

 

G. Elective

Modeling/Mentoring by the managing attending

Demonstration of professional attire and demeanor in the care of patients in various settings

Demonstrate punctuality in interactions with attending physicians who are outside the department of medicine

 

H. Residency

Hospital committee participation

 


 

Details:

 

A. In the inpatient setting, the resident must demonstrate compassion and respect in all patient-centered activities. The resident is expected to carry out all duties in a professional manner, respect the patient's rights to privacy and autonomy and display sensitivity to patients from various socioeconomic, cultural and religious backgrounds. The managing attending interacts closely with the resident and provides feedback and guidance throughout most of these interactions. In addition, multidisciplinary rounds occur during the General Inpatient Medicine and Critical Care Medicine rotations where these topics are further explored. Residents are evaluated by faculty, peers, patients and ancillary staff in the area of professionalism. During the Infectious Disease rotation, residents assist in providing care for a diverse, multicultural population, where they come to understand the obstacles to healthcare access and the importance of confidentiality.

B. Residents learn to treat patients with respect and compassion, to maintain a professional appearance and demeanor, to consider ethical and cultural implications, and to attend to all duties in a timely manner in the care of ambulatory patients.

 

C. Dr. Richard Gibson has given a workshop in ethics in the 2007 February Being a Better Clinician block. This did not occur in the 2008 block due to scheduling; however, this material will be covered in February 2009. Dr. Trey Lacharite gave workshops to both the PGY-1 and PGY-2 classes about appropriate documentation so that the hospital can code severity of illness appropriately. Respecting and holding the system to a high standard is part of overall professionalism.

 

D. The University Health System holds a full day of orientation at the beginning of each year for all incoming residents. Lectures include: (1) using the health care team,

(2) clinical documentation with dating and timing notes and orders, avoiding inappropriate abbreviations, and documenting fully, (3) the “Just Culture” of safe patient practice, Patient Safety Net, addressing medical errors, peer review and autopsy (4) JC, core measures and needle stick protocols, (5) HIPAA (6) Risk Management, informed consent, grievances, disclosure to families, critical events, state reportables and litigation, (7) issues in anger management, difficult patients.

 

In the Foundational curriculum, lectures on professionalism and how it affects the practice of medicine are given. Other topics include patient satisfaction and the role residents play in achieving patients who are satisfied with their care, resident problems and “burnout”. The State Volunteer Mutual Insurance Company (the primary malpractice insurer in TN) gives an annual workshop at our institution to all residents about professional practices to help avoid malpractice.

 

E. Residents are taught to demonstrate respect and compassion for patients in the emergent care setting. They are expected to present a professional appearance and demeanor, demonstrate an understanding of ethical issues that arise in the provision of care in the emergency setting.

 

F. Please see comments regarding lectures given in the listed areas.

 

G. Residents who rotate on services outside the Department of Medicine are taught that punctuality, professional appearance and demeanor and completion of duties in a timely manner are expected. These experiences provide the resident an opportunity to learn patient care from the perspective of varied managing attendings in various settings.

 

H. In recent years, residents were encouraged to participate in hospital committees. With the July 2008 class, we will have both PGY-2 and PGY-3 residents in hospital-based committees and reporting back to the resident group on a regular basis.

 

 

 

UTGSM Residency Program Internal Medicine

The University of Tennessee Graduate School of Medicine Department of Medicine

1924 Alcoa Highway              Box U-114
Knoxville, TN 37920
Phone (865) 305-9340
Fax (865) 305-6849