The University of Tennessee Graduate School of Medicine, Knoxville

GSM Office of the Ombuds

The purpose of the GSM Office of the Ombuds is to provide a confidential, safe space for GSM faculty, fellows and residents to discuss issues and perceived problems free from any possible retribution and to provide them an informal, independent, and impartial channel of problem resolution that is an alternative to formal processes.


The purpose of the Ombuds Office is to:

Responsibilities of the Ombuds

Assist visitors in:

The GSM Ombuds

Joan R. Rentsch, PhD is currently Adjunct Professor at the GSM and Professor of Communication Studies at The University of Tennessee. Her previous positions include Associate Dean of Academic Affairs in the College of Communication and Information and Professor of Management in the Haslam College of Business. Dr. Rentsch has published in the areas of psychological processes of organizations, teams, cognition, and measurement of schemas. She has served on editorial boards, grant review boards, and on research review panels, and has garnered grant support from the National Science Foundation, the United States Office of Naval Research, the Air Force Office of Scientific Research, the United States Army and the Office of the Secretary of Defense. She has received training from the International Ombuds Association, and in Mindfulness-Based Stress Reduction (MBSR) from Duke University Integrative Medicine and Brown University, and is certified as an MBSR teacher by the University of Massachusetts Medical School.

Standards of Practice





The Office of the Ombuds is not:

There are many reasons to visit the GSM Ombuds

For example, when you:

It's appropriate to Direct Others to the Office

For example:


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