The purpose of the GSM Office of the Ombuds is to provide a confidential, safe space for GSM faculty, fellows and residents to discuss issues and perceived problems free from any possible retribution and to provide them an informal, independent, and impartial channel of problem resolution that is an alternative to formal processes.
The purpose of the Ombuds Office is to:
Assist visitors in:
Joan R. Rentsch, PhD is currently Adjunct Professor at the GSM and Professor of Communication Studies at The University of Tennessee. Her previous positions include Associate Dean of Academic Affairs in the College of Communication and Information and Professor of Management in the Haslam College of Business. Dr. Rentsch has published in the areas of psychological processes of organizations, teams, cognition, and measurement of schemas. She has served on editorial boards, grant review boards, and on research review panels, and has garnered grant support from the National Science Foundation, the United States Office of Naval Research, the Air Force Office of Scientific Research, the United States Army and the Office of the Secretary of Defense. She has received training from the International Ombuds Association, and in Mindfulness-Based Stress Reduction (MBSR) from Duke University Integrative Medicine and Brown University, and is certified as an MBSR teacher by the University of Massachusetts Medical School.
The Office of the Ombuds is not:
For example, when you:
Leave a confidential phone message or text:
Visits are conducted via phone or Zoom
Providing Information about Policies, Rules, Rights and Procedures
Exploring "How things work around here"
GSM Ombuds provides a safe place for you to explore your options.
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