Frequently Asked Questions
Q: |
How can I register for a conference? |
A: |
Generally, registration is available via online, mail, fax and phone. Instructions for registering are listed in the brochure for each activity, which can be found on our CME/CDE listings. |
Q: |
What methods of payment do you accept? |
A: |
Payment can be made with cash, check, Visa, MasterCard, Discover and American Express. |
Q: |
What is the cancellation policy? |
A: |
Cancellation policies vary by conference. Please check your brochure or our online registration form. Substitutions for registrations are encouraged in lieu of cancellations. |
Q: |
Will I receive receipt and confirmation? |
A: |
After you register, you will receive a confirmation notice by e-mail or fax. |
Q: |
What do I do if I need a replacement copy of a credit letter? |
A: |
Please contact our office and supply us with the date of the program, your full name, and Credit ID number. |
Q: |
Where can I find information for lodging? |
A: |
Each brochure will explain group arrangements, or you can go to www.knoxvilletennessee.com for other area lodging. |
Q: |
Where can I find information about East Tennessee? |
A: |
Visit these Web sites: |

The University of Tennessee Graduate School of Medicine
Office of Continuing Education and Professional Development
1924 Alcoa Highway
Knoxville, Tennessee 37920
Phone - (865) 305-9190
FAX - (865) 305-6823
ContinuingEducation@utmck.edu
University of Tennessee
College of Medicine (UTCOM)
CME Mission Statement
Purpose
The University of Tennessee College of Medicine (UTCOM) is committed to improving patient care outcomes for the citizens of Tennessee through continuing medical education efforts that promote lifelong learning for physicians. UTCOM continuing medical education activities will assist physicians in increasing their knowledge and skills to enable measurable results to occur in competence, performance, and patient care outcomes.
Content Areas
UTCOM has established a framework for continuing medical education based on the core competencies established by the Accreditation Council for Graduate Medical Education (ACGME) and the American Board of Medical Specialties (ABMS) in its Maintenance of Certification (MOC) efforts. Those competencies include patient care, medical knowledge, practice-based learning and improvement, interpersonal and communication skills, professionalism, and systems-based practice. In addition, content is drawn from the Institute of Medicine (IOM) Aims including patient care that is safe, effective, patient-centered, timely, efficient, and equitable.
Target Audience
The primary audience of the UTCOM includes its faculty, the medical staffs of its affiliated teaching hospitals, the physicians of Tennessee, and other health care professionals. Beyond its primary audience, the UTCOM plans and conducts continuing medical education activities that attract participants on a regional and national level.
Type of Activities
UTCOM provides a variety of continuing medical education opportunities ranging from primary care to sub-specialty courses, seminars, regularly scheduled series, enduring materials, and performance improvement projects. The educational design and method for each continuing medical education activity is determined by the identified practice gap, content and instructional strategy, and expected results.
Expected Results
The UTCOM accredited program of continuing medical education is focused on fulfilling its mission of improving patient care outcomes for the citizens of Tennessee. While relying on a framework established by the ACGME, ABMS, and IOM, continuing medical education activities are expected to produce measurable results in physician competence, performance, and patient care outcomes. The University of Tennessee College of Medicine recognizes that some outcomes are immediately measurable, while others result from repeated, long-range educational interventions by multiple sources.

