Frequently Asked Questions

Q:

How can I register for a conference?

A:

Generally, registration is available via online, mail, fax and phone.  Instructions for registering are listed in the brochure for each activity, which can be found on our CME/CDE listings.

Q:

What methods of payment do you accept?

A:

Payment can be made with cash, check, Visa, MasterCard, Discover and American Express.

Q:

What is the cancellation policy?

A:

Cancellation policies vary by conference.  Please check your brochure or our online registration form.  Substitutions for registrations are encouraged in lieu of cancellations.
 

Q:

Will I receive receipt and confirmation?

A:

After you register, you will receive a confirmation notice by e-mail or fax.

Q:

What do I do if I need a replacement copy of a credit letter?

A:

Please contact our office and supply us with the date of the program, your full name, and Credit ID number.
 

Q:

Where can I find information for lodging?

A:

Each brochure will explain group arrangements, or you can go to www.knoxvilletennessee.com for other area lodging.

Q:

Where can I find information about East Tennessee?

A:

Visit these Web sites:
www.knoxvilletennessee.com
www.gatlinburg.com
www.pigeonforge.com